FAQs

Absolutely, after all that IS the reason you wanted to train your dog in the first place, right? All of our board and train programs come with a turn-over dog training session; which is scheduled on the day that you come to pick up your dog. Our turn-over session generally last between 1-3 hours. The turn over is where you learn everything that your dog has just learned. That way you get the hands on training experience with your dog. It’s a great way to begin on the right path and the fresh start that you need with your dog in order to change the dynamic.

You can fill out our dog training form online if you click Discuss Your Dog or you can call us directly at (888) 693-6471. When calling, please be sure to leave us your full name, dog’s name, your phone number, and where you are calling us from (city and state), and it’s optional but you can also leave us more details about your dog.

Once you have spoken to one of our dog trainers, you may reserve your dog’s training spot and training dates by putting down a deposit* with. Once we have receive your deposit – you’re all set.

Typically you will hear back from one of our professional dog trainers within 24-48 hours. Unfortunately, sometimes things get lost on the inter web, we apologize for any inconvenience.  If you have not yet received a call back, please call us at (888)693-6471 or you can submit an e-mail to us to Discuss Your Dog’s training here.

We accept cash, Zelle, Venmo, Credit Card*, PayPal*, and check** as forms of payment. We do not accept credit card information over the phone due to the sensitive nature. In the event you wish to use a credit card or PayPal – we will send you a private link via Square.

*Credit Card and PayPal will be subject to an additional credit card processing fee
**Check payments require full payment – in advance

Most definitely. On the day of turn-over you will spend between 1-3 hours with your dog trainer that way you will learn everything your dog has learned. We spend tons of time going over different training exercise, walks, off leash training, hands on training, and training you how to properly use your dog’s training equipment along with understanding the psychology behind the actual training. We want to make sure you fully understand everything your dog has learned; which is why our turn overs are so important.

No, you will not have to purchase any training equipment once your dog has successfully completed our dog training camp. All of our training equipment is included – that way everything stays consistent once you get home. You may purchase additional items should you want to.

*Dog crates/kennels may be recommended for your dog; in which case you would need to purchase for when your dog returns home after training.

Every dog is different and learns differently; which is why we do not have 1 set way of training. We may train your dog with, but not limited to treats, gentle leader, remote training collars, dog harnesses, slip leads, pinch collar, doggy backpacks, long leads, muzzle, place boards, etc. Our goal is to find the perfect fit for you and your dog using our balanced approach.

• Your dog’s food (labeled with his or her name)
• Blanket for his or her crate
• 1-2 of their favorite chew toys (no stuffed animals or ropes please)
• Completed dog training forms (e-mailed to you)
• Copy of your dog’s up-to-date vaccination records
• Your dog’s favorite treats (optional, but please provide if your dog is picky or has allergies)

• Flea and tick preventative
• Heart worm preventative
• DHLPP (Distemper/Hepatitis/Lepto/Parainfluenza/Parvo)
• Rabies
• Bordetella